Deleting Your BlockRivals Account

This page is provided so you can request account deletion without installing the BlockRivals game on your phone. Installing the app is not required.

1. Delete from inside the app (recommended)

You can permanently delete your account from inside the app while connected to the server:

Open the Settings screen in the game.
Go to the Account section.
Tap Delete Account.
Confirm the action in the dialog that appears — this action cannot be undone.

Note: The exact in-app menu path (screen names) will be finalized once client-side development is complete; the steps above describe the general flow. This page will be updated once the exact screen names are finalized.

2. App not installed or no access — request by email

You can request account deletion without installing the app. Just email the address below with "Account Deletion Request" as the subject line, and include your BlockRivals username and a contact where we can reach you (preferably the same email address) in the message.

Email 43softwareltd@gmail.com

What happens next? Your request is processed within a reasonable time after identity verification (see Section 4), and you will be notified by email. Right now requests are handled manually by the support team rather than through an automated in-app path; this does not prevent you from exercising your right.

3. What's deleted vs. what's retained

When your deletion request is completed:

What happens when your account is deleted, and how long it takes.
Data	What happens	Duration
Username, account identity	Deleted	When the request is completed
Registered devices, session refresh tokens	Deleted	When the request is completed
Recovery-code hash	Deleted	When the request is completed
Past match/score/move records	Retained a while longer with your username removed (de-identified) — so other players' match history and leaderboard integrity are not disrupted	For as long as competitive integrity requires; your identity is never re-linked to these records
Legal / security / abuse-investigation records	May be retained in limited form	Until the legal obligation or investigation concludes
Local settings and cache files on your device	Account deletion does NOT automatically clear these	Remain on your device until you uninstall the app or clear its data

To be honest: we can't promise that "everything is deleted instantly and without a trace." A competitive game needs to preserve the integrity of past matches, so some records may be retained in de-identified form. See the Privacy Policy for details.

4. Identity verification

To prevent your account from being misused by someone else, we may ask you for additional verification when you submit a deletion request (e.g. information about the device you last used or your registration date).

5. Contact

For questions about account deletion: 43softwareltd@gmail.com.